Refund Terms for NOVAPATH

This Refund Terms document outlines the refund policy for NOVAPATH, applicable across all services and products offered on our platform.

1. General Refund Policy

NOVAPATH is committed to customer satisfaction. If you are not satisfied with your purchase, please review our policy below for eligibility and processes related to refunds.

2. Refund Eligibility

• Refunds are applicable for services that have not been rendered or products that have not been shipped.
• Requests must be made within 14 days of purchase to be considered for a refund.
• All refunds will be processed based on the original method of payment.

3. Non-refundable Items

• Downloaded digital products.
• Services already delivered.
• Customized orders and items on sale.

4. How to Request a Refund

To request a refund, contact our customer support team at [email protected] with your order details and the reason for the refund. Our team will assist you through the process.

5. Processing Time

Once approved, refunds will be credited back within 7-10 business days, depending on your bank's processing time. You will receive an email confirmation once the refund is processed.

6. Amendments

NOVAPATH reserves the right to amend this policy at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of those changes.

For further questions, please contact us at: [email protected]